Your privacy is how we build trust
We protect your account, payment details and gaming history with the same care we put into our platform. This policy shows exactly what we collect, how we use...
Privacy Policy Overview
39 2d collects personal information—your name, email, phone number, and account details—only to provide account access, process payments through DANA, OVO, GoPay and QRIS, and comply with local regulations. We do not sell your data. Payment processors handle your financial details under their own encryption standards. In supported Indonesian regions, your rights include access to your stored data and the ability to
request deletion where legally permitted. We retain account records as required by law and our terms of service.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Support Channels
How We Earn Your Trust
Encrypted Connections
All data between your device and our servers uses SSL encryption. Your login, payment details and gaming activity stay private from third parties.
No Third-Party Sales
We don't sell, rent or trade your personal information. Payment processors and legal authorities receive only what's necessary for their function.
Local Law Compliance
Our policy aligns with Indonesian data protection principles. We retain records for the periods required by local law and our terms.
Regular Security Reviews
We audit our systems monthly to catch vulnerabilities before they matter. Our infrastructure is monitored 24/7 for suspicious access.
Transparent Data Requests
If law enforcement requests your account data, we respond only with a valid warrant or court order. You're notified where the law permits.
Account Control
You control your email, phone, password and privacy settings. Request data export or account deletion anytime through our support team.
Consistency Across Our Policies
| Account Security | Every account page, from registration to dashboard, enforces the same encryption and login protections outlined in this privacy policy. |
|---|---|
| Payment Data Handling | Whether you fund via DANA, OVO, GoPay or QRIS, we treat your financial data under the same secure standards explained here. |
| Marketing Communications | You opt in or out of promotions and newsletters the same way everywhere. Your preferences sync across all 39 2d touchpoints. |
| Dispute Resolution | Our privacy complaints process mirrors our general support pathway. Escalations follow the same timeline and documentation standards. |
| Data Retention Schedule | Account records, transaction logs and gaming history follow one consistent retention timeline, explained in full in our terms of service. |
| Cookie & Tracking Policy | We use session cookies for login and analytics cookies (with your consent) across our site. No cross-domain tracking of your activity outside 39 2d. |
| Indonesia Regional Variations | For regions with stricter data laws, we apply enhanced safeguards. All variations are documented and available upon request. |